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Privacy Policy

Last Updated: January 29, 2025

Who are we?

PaxDefender

Website: paxdefender.com

Location: Cascais, Lisbon, Portugal

Phone: (+351) 915 221 981

E-mail: geral@paxdefender.com

 

PaxDefender, also known as Douglas & Santos, Lda., headquartered at Ninho de Empresas DNA Cascais, Rua Cruz da Popa, Alcabideche, Portugal and registered at the Cascais Commercial Registry Office under tax number 518 301 230, ensures the protection of data privacy for all users who access its website, paxdefender.com, online. This Privacy Policy has been drawn up to manage and protect your personal information, allowing you to give your implicit and/or explicit consent to the processing of this information.

This policy has been prepared in compliance with the General Data Protection Regulation (GDPR), which came into force on May 25, 2018, and adopts the best practices for the protection of personal data and security, and is applicable to all companies active in the EU, regardless of their location. Our commitment extends to continually improving the security practices of the information we collect through our website, social networks and other digital services.

We reserve the right to make changes to this privacy policy at any time, taking into account updates to the GDPR. Any changes will be promptly published on this page and on the ‘Cookies Policy’ page. The version currently in force is always the one published on our website.

We encourage all our users to check these pages regularly to stay informed about our privacy practices. For more general information on applicable legislation, please consult the website of the National Data Protection Commission at https://www.cnpd.pt/bin/rgpd/rgpd.htm.

See also our cookie policy for more details on how we use cookies to improve the browsing experience on our digital platforms.

 

1. Personal data and what this website collects

Personal data represents any information of an identified or identifiable individual, of any nature and regardless of the type of support. All personal data collected is submitted voluntarily and objectively by users, and is intended exclusively for use by the paxdefender.com website, so their privacy and protection is guaranteed.

Personal data that has been de-identified, coded or anonymized, but which can be used to re-identify a person, is still personal data and falls within the scope of the GDPR.

Personal data that has been anonymized so that the person is no longer identifiable is no longer considered personal data. For data to be truly anonymized, the anonymization must be irreversible.

This website paxdefender.com may collect the following personal information through its subscription fields (newsletters) or contact forms: name, telephone number, email address and company represented. This data will be used exclusively by PaxDefender for the services available and/or accessible through the paxdefender.com website.

Other data collected, in this case automatically, is detailed in the cookie policy.

In order to increase the effectiveness of the pages on this website, browsing information is also sometimes collected, such as the type of browser used, the geographical area, the number of clicks or the length of time spent on each page. This information is generic and Google will not associate this data or your IP address with other personally identifiable data. See more in our cookie policy.

 

2. Purpose of processing personal data

The personal data collected on this site will under no circumstances be made available, sold, shared or disclosed to third parties, nor used for any purposes other than those described in the agreements present on the site, namely for the processing of requests for quotes, service proposals and responses to requests for information and quotes, internal processing of such requests and occasional promotional newsletters. Under these conditions, by filling in any contact form on the website and choosing the send option, the user is giving prior and express consent for these purposes.

At any time when you decide not to receive/send further information, you should contact us and let us know.

 

3. Personal Data Controller

PaxDefender, located in Cascais, Lisbon, Portugal, is the entity responsible for collecting and processing personal data for the purposes indicated in this policy. A person in charge of data protection and security has been determined internally by our company (data manager).

 

4. Retention of Personal Data

Personal data is stored and kept, according to the purposes mentioned above, for a period of time relative to that purpose.

Personal data whose purpose is to send PaxDefender service proposals (or quotes and information on new products and/or services) will be kept for a period of 1 (one) year after the last contact.

In occasional cases, personal data (such as Name and Company) may be kept if the owner of the data so permits. However, the user may, at any time, request that such data be removed, in accordance with the right set out in point 5 of this Privacy Policy, referred to below.

 

5. Right of access, rectification, erasure, restriction of processing and portability of Personal Data

At any time, the user has the right to access their personal data, such as its rectification, export, consultation, deletion or forgetting, portability, delimitation and/or opposition to data processing. To this end, you can contact PaxDefender at geral@paxdefender.com, by writing to the address of the head office or by telephone (+351) 915 221 981. Users may also submit any complaints they deem necessary to the authority indicated for this purpose.

If you feel that the information in this privacy policy is not satisfactorily explained and/or clear, or for any other reason you consider relevant, please do not hesitate to contact us at: geral@paxdefender.com. PaxDefender also grants the user the right to transmit the personal data it stores to another service provider designated by the user.

 

6. Security in the Processing of Personal Data

Personal data will be processed and stored electronically and, in some cases, on paper.

The paxdefender.com website assumes responsibility for guaranteeing the protection and security of the data you send us via the website, having adopted the appropriate measures necessary, namely: (i) protection with passwords, (ii) use of digital certifications, (iii) restrictions on physical entry to the sites where the servers storing personal data are located; (iv) firewalls, (v) secure communication via https protocol and (vi) appropriate professional software. The same security measures mentioned above are reviewed and updated according to the needs and requirements of these matters.

However, in addition to the measures taken by the paxdefender.com website, users should be informed and reminded that they should also adopt additional security measures, such as ensuring that they have an active firewall and up-to-date and lawful antivirus and anti-spyware software.

In the event of a breach of security that accidentally or unlawfully causes the unauthorized deletion, loss, modification, propagation or access of personal data, the paxdefender.com website undertakes, in accordance with the applicable legislation, to notify the competent authorities, whenever possible, within 72 hours of recognizing such occurrence and without undue delay. In such cases, PaxDefender will report the breach of personal data to the respective data subject, in accordance with the legislation, as well as to the CNPD (National Data Protection Commission).

PaxDefender will not provide or subcontract any third party to process your personal data.

 

7. Right to be Forgotten

The data subject has the right to obtain the deletion of his/her personal data from the data controller, who in turn is obliged to comply with the request, whenever one of the following reasons applies: (i) the data is no longer relevant to the purpose for which it was collected or processed; (ii) the data subject withdraws consent, when consent is the legal basis or the data subject opposes the processing and there are no prevailing legitimate interests justifying its continued use.

 

8. Access to social networks and third-party websites

This privacy policy does not apply to you if you visit third-party websites. In this case, whenever you visit another website from this one, before providing your personal data, you should always read the privacy policy applicable to that website and check that you agree with its terms.

There are links on our website to social networks. By clicking on these links you can send statistical data to these companies and to Google Analytics. More information on data privacy can be found on the websites of the respective social networks: Facebook, Linkedin, Instagram.

The paxdefender.com website is not responsible for the privacy policies applicable on third party websites, nor for the content available on these websites.

 

9. Terms of use of this website

By using our services, you agree to the following terms of use:

  1. By accessing, browsing or using the paxdefender.com website, you acknowledge that you have read, understood and agree to the Privacy Policy. If you do not agree with this policy, you should not access this website;
  2. The use of this site is the sole responsibility of the user.
  3. PaxDefender is the owner of this website and, unless expressly stated otherwise, of all its contents, which are protected by national and international industrial and intellectual property regulations;
  4. Thepaxdefender.com website does not guarantee the uninterrupted, timely, secure or error-free operation of this website;
  5. Thepaxdefender.com website allows the transfer and temporary storage of content from this site for viewing on personal computers or monitors. Permanent storage or redistribution of the contents of our site is expressly prohibited without the prior permission of PaxDefender.

All rights related to this site are reserved to paxdefender.com.

When you access our website, your data is managed according to the terms indicated on the Cookies Policy page, as well as on the Privacy Policy and Terms of Use page (applying your agreement to both). You can access these pages without access limits and as often as you deem necessary, in order to check for changes to our terms and conditions, which will be published on this website.