Flight delayed or canceled?
Claim what is rightfully yours!
Has your flight been delayed, canceled or overbooked? You could be entitled to up to €600 in compensation per passenger, and what’s more, at no initial cost to you.
If we don’t win, you don’t pay. Let us take care of everything, and while you relax, we’ll manage your claim.
Compensation for Passengers
Getting compensation is simple!
1. tell us your problem
Talk to us or fill in a form to find out more about your case.
2. We check your situation
PaxDefender will analyze the conditions of your problem and find the best solution.
3. Track your process
Find out how the entire compensation process runs from start to finish.
4. Receive your compensation
Without complications and in a transparent manner, receive the amount of compensation to which you are entitled.
Who we are
Meet PaxDefender
PaxDefender is a company dedicated to defending passenger rights through innovative and efficient solutions. We combine our in-depth knowledge of the aviation sector with technology, simplifying civil aviation complaint processes.
Our team, made up of extremely committed professionals, is driven by the vision of reducing the discrepancy between knowing your rights and actually enforcing them. Together, we strive to improve the balance in consumer relations, ensuring that every passenger can claim what is rightfully theirs.
At PaxDefender, we not only believe in the power of knowledge to transform experiences, but we are also dedicated to making justice accessible to everyone who flies.
More advantages with PaxDefender
Complain on your own
Prolonged and Uncertain Process
Dealing directly with airlines can drag on for years, with no guarantee of a favorable resolution.
Requires Dedication and Patience
Preparing and submitting a claim requires significant effort and several interactions with the carrier.
Legal Challenges
Airlines are well aware of the laws and often take advantage of legal loopholes to avoid payments.
Anticipated Costs
Taking legal action involves hiring a lawyer and incurring potential legal costs.
High Financial Risk
If the dispute goes to court and is unsuccessful, you may have to pay the airline’s legal costs.
Complain to PaxDefender
Peace of mind
Entrust us with the management of your claim and focus on what really matters. Our team will take care of all the details and handle your case with complete diligence.
Speed and Simplicity
Submitting your complaint with us only takes a few minutes. From there, we take care of the entire mediation process with the airline.
Proven Expertise
We are experts in air passenger rights and rigorous in complying with European Regulation EC 261/2004, with a proven track record of success.
No Upfront Charges
There are no upfront costs for you. Our payment model depends exclusively on success, i.e. you only pay if we compensate you.
Guaranteed Results
Our commitment is to ensure that you receive what you are owed, so if the result is not favorable, you will not incur any costs.
B2B partners
Work with PaxDefender
At PaxDefender, we are fully dedicated to establishing long-lasting and fruitful partnerships with all the players in the travel sector.
We recognize that effective collaboration is essential to guarantee an unparalleled travel experience. We are therefore convinced that our role is vital in promoting dynamic interaction.
Reasons for Compensation
Where you can get assistance
Flight delays
Cancellations
Faced with an unexpected flight cancellation? You may be entitled to up to €600 in compensation and reimbursement of any expenses incurred as a result.
Connection Losses
If your flight missed a connection due to airline-related delays, you may be eligible for compensation not only for the time lost, but also for any expenses incurred.
